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You can send a feature request to the ReasonOS team from inside the product. It works the same in every product, including Documents and QA, and it needs no extra plan.

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Send a request

  1. Open your account menu and choose Send feedback to ReasonOS.
  2. Give the request a title, then describe what you would like and why. Both are required.
  3. Choose Send, or press ⌘+Enter (Ctrl+Enter on Windows and Linux) in the description.
The dialog stays open until ReasonOS confirms it has your request. When it does, it shows Sent to ReasonOS with a link to your feedback page.
You need to be a member of the organization you are working in. Guests with view-only access and support sessions can’t send feedback.

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Follow what happens

Your account settings → Your feedback lists the requests you have sent, newest first, with where each one stands: Only you see your own requests. Other people in your organization see theirs, not yours.

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What the ReasonOS team sees

The team sees your title and description, your name, and your organization’s name. They don’t see your email address or anything else from your workspace, such as your projects, issues or files. Sending feedback gives the team no access to your organization.

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Limits

  • Twenty requests per organization per day. The count resets at midnight UTC. If your organization reaches it, the dialog tells you roughly how many hours remain. What you wrote stays in the dialog while it is open, so copy it somewhere if you want to send it another day.
  • Title up to 200 characters, description up to 20,000.
  • No attachments yet. Describe screenshots or files in words for now.

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If something goes wrong

When a send fails, what you wrote stays in the dialog. It is not saved anywhere else, so it is lost if you reload or leave the page.
  • If your connection drops before ReasonOS answers, the dialog says it couldn’t confirm whether the request was sent. Choose Send again. If the first attempt arrived, you get that same request back, and no duplicate is created.
  • If the dialog says feedback isn’t open yet, sending isn’t available on this ReasonOS deployment right now. Try again later.